Privacy Policy
Privacy Policy
Effective Date: April 6, 2025
At DAVELEN LLC, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with us online or by phone.
By “personal information,” we mean any data that identifies you—such as your name, email, shipping address, or payment details.
1. Who We Are
This website is operated by DAVELEN LLC, a U.S.-based company providing high-quality disposable towels for beauty professionals, pet care, travel, and personal hygiene. Our store is hosted by Shopify, which provides the e-commerce platform we use to sell our products.
2. What Information We Collect
We may collect the following types of personal information:
-
Contact Information: Name, address, phone number, and email
-
Order Information: Items purchased, billing/shipping details, payment method
-
Account Information: Login credentials, preferences, and saved items
-
Communications: Emails, reviews, and customer service inquiries
-
Device/Usage Information: IP address, browser type, device identifiers (collected by Shopify or third-party services)
3. How We Collect Information
We collect your information through:
-
Direct input (e.g., placing orders, creating accounts, or contacting us)
-
Automated systems (e.g., when browsing the site, Shopify’s analytics tools)
-
Third-party tools integrated with Shopify (e.g., payment processors, email platforms)
For information about cookies and tracking technologies, please refer to our separate Cookies Policy.
4. How We Use Your Information
We use your data to:
-
Fulfill orders and process payments
-
Communicate order status and respond to inquiries
-
Improve website performance and user experience
-
Comply with legal obligations and protect our business
We do not sell or share your personal data for profit.
5. How Your Information Is Shared
Your information may be shared with:
-
Shopify, our platform provider
-
Payment processors (e.g., PayPal, credit card processors)
-
Shipping carriers
-
Marketing & analytics tools, if integrated (e.g., email platforms or pixels)
We only share information when necessary to provide services or comply with legal obligations.
6. Your Rights & Choices
Depending on your location, you may have the right to:
-
Access or update your personal information
-
Request deletion of your data
-
Opt-out of marketing communications
-
Limit certain types of data processing
You can manage your preferences through your account or by contacting us at info@davelen.com.
7. Data Retention
We retain personal data only as long as necessary to fulfill orders, comply with laws, resolve disputes, and enforce agreements. Shopify may retain anonymized data for analytics.
8. Security Measures
While no method is 100% secure, we use industry best practices (via Shopify’s secure infrastructure) to protect your personal data. We recommend using strong passwords and secure devices.
9. International Visitors
If you're visiting from outside the United States, please note that your information may be transferred to and processed in the U.S. By using our site, you consent to this transfer.
10. Children’s Privacy
Our site is not intended for children under 13. We do not knowingly collect data from minors. If you believe a child has submitted information, please contact us for removal.
11. Breach Notification
In the event of a data breach involving your personal data, we will notify affected users in accordance with applicable laws.
12. Policy Updates
We may update this Privacy Policy as needed. Any changes will be posted on this page with a revised “Effective Date.”
13. Contact Us
For questions or privacy-related requests, please contact: