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Privacy Policy

DAVELEN LLC Privacy Policy

At DAVELEN LLC, we appreciate the trust you place in us when you choose to visit our stores, websites, or use our mobile applications, and we take that responsibility seriously. This Privacy Policy (the “Policy”) describes how we collect, use, and share personal information about you when you interact with us online or via phone.

By "personal information," we mean information that directly identifies you, such as your name, address, email address, or other information that could reasonably be used to identify you. In this Policy, "DAVELEN LLC," "we," "our," and "us" refer to DAVELEN LLC, and "you" refers to any person who visits our website, uses our mobile application, or contacts us.

Table of Contents:

  1. What Information We Collect
  2. How We Collect Information
  3. How We Use Information
  4. How We Share Information
  5. Your Rights and Choices
  6. Security and Fraud Prevention
  7. International Data Transfers
  8. Data Retention Policy
  9. Cookies and Tracking Technologies
  10. Children’s Privacy
  11. Breach Notification
  12. Updates to This Policy
  13. Contacting Us

1. What Information We Collect

We collect a variety of types of information, including:

  • Contact Information: Name, address, phone number, email address.
  • Purchase Information: Items purchased, payment method, payment details (such as credit/debit card number), billing and shipping address.
  • Preference Information: Contact and marketing preferences, brand and merchandise interests.
  • Profile and Account Information: Account credentials, wish list items, shopping cart contents, registry information, product reviews.
  • Demographic Information: Age, birth date, gender, ZIP code.
  • Call Recordings: Information about your call and any information shared during the call.
  • Location Information: Geolocation data from your device if settings allow.
  • Device and Browsing Information: Information about your device and online activities (e.g., IP address, cookie identifiers, device settings).

2. How We Collect Information

We collect information through various means:

  • Direct Interactions: When you make a purchase, register for an account, enter a contest, respond to surveys, or contact us.
  • Third-Party Sources: Service providers, analytics companies, advertising networks, and social media platforms.
  • Automated Technologies: Cookies, web beacons, and other tracking technologies.

3. How We Use Information

We use the information we collect to:

  • Provide Products and Services: Fulfill orders, process payments, manage accounts, and deliver customer service.
  • Personalize Your Experience: Customize content, recommend products, and remember your preferences.
  • Marketing and Advertising: Send promotional communications and display targeted advertising.
  • Analytics and Business Improvement: Understand user behavior, improve our website and services, and develop new products.
  • Legal Compliance and Safety: Protect against fraud, comply with legal obligations, and ensure safety.

4. How We Share Information

We may share your information with:

  • Service Providers: To perform business functions (e.g., payment processing, marketing).
  • Social Media Platforms: If you use social media features on our site.
  • Business Transactions: During mergers, acquisitions, or other corporate transactions.
  • Legal Entities: To comply with legal obligations or protect against fraud or harm.

5. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, such as:

  • Access and Update: Access or update your personal information via your online account or by contacting us.
  • Opt-Out: Opt-out of marketing communications through email links or by contacting us.
  • Manage Cookies and Tracking: Adjust your browser settings to manage cookies and other tracking technologies.
  • California Residents: Specific rights under the California Consumer Privacy Act (CCPA).

6. Security and Fraud Prevention

We take steps to protect your personal information but cannot guarantee complete security. We recommend you take measures such as using complex passwords and installing security software.

7. International Data Transfers

If you provide personal information through our website or mobile application, you agree that it may be transferred to and processed in the United States or other countries. These transfers will be safeguarded according to applicable law.

8. Data Retention Policy

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods are determined based on the nature of the information and the context of the collection.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings. For more detailed information about cookies and how to manage them, please visit our Cookies Policy.

10. Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have inadvertently collected such information, please contact us to have it removed.

11. Breach Notification

In the event of a data breach, we will notify affected users in accordance with applicable laws and regulations, including measures taken to address the breach.

12. Updates to This Policy

We may update this Policy periodically. When we do, we will notify you by posting the updated Policy on our website and updating the effective date.

13. Contacting Us

For questions or concerns about our Privacy Policy or practices, or to exercise your rights, please contact us via email at info@davelen.com.

Effective Date: April 9th, 2020