Terms of Service | DAVELEN Disposable Towels & Products

Effective Date: February 8, 2026

This website (the “Site”) is operated by DAVELEN LLC (“DAVELEN,” “we,” “us,” or “our”). By accessing or using the Site, or by purchasing any products from davelen.com, you agree to be bound by these Terms of Service (“Terms”), including any policies referenced here or available by hyperlink, including our Shipping Policy, Return & Refund Policy, Privacy Policy, and any other posted policies (collectively, the “Policies”).

These Terms apply to all users of the Site, including browsers, customers, vendors, merchants, and contributors of content. If you do not agree to these Terms, you may not access the Site or use any services.

We may update these Terms from time to time by posting an updated version on the Site. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell products and services online.

SECTION 1 – ELIGIBILITY & USE OF THE SITE
By using the Site, you confirm that you are at least the age of majority in your state/province of residence, or that you are using the Site with appropriate consent and supervision. You agree to use the Site and our products only for lawful purposes and in compliance with all applicable laws.

SECTION 2 – ONLINE STORE TERMS
You may not use our products or Site for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including, without limitation, copyright laws). Any breach of these Terms may result in immediate termination of your access to the Site and/or cancellation of orders, in our sole discretion.

SECTION 3 – GENERAL CONDITIONS; RIGHT TO REFUSE SERVICE
We reserve the right to refuse service to anyone, at any time, for any lawful reason, including suspected fraud, abuse, or violations of these Terms. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site, Service, or content without our express written permission.

Non-payment, chargeback abuse, suspicious activity, or attempted fraud may result in refusal or cancellation of service and/or orders.

SECTION 4 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We strive to present accurate information on the Site, but we do not warrant that any information is complete, current, or error-free. The Site content is provided for general informational purposes only and should not be relied upon as the sole basis for decisions. Your reliance on Site content is at your own risk.

SECTION 5 – PRODUCT INFORMATION; COLOR & DISPLAY
We make reasonable efforts to accurately display product images, descriptions, and colors. However, we cannot guarantee that your device’s display will accurately reflect product colors or appearance. Products may be available in limited quantities and are subject to change or discontinuation without notice.

SECTION 6 – PRICING, AVAILABILITY & MODIFICATIONS
Prices, product availability, and promotions are subject to change at any time without notice. We reserve the right to modify, discontinue, or limit the quantities of any products or services without liability, to the fullest extent permitted by law.

SECTION 7 – ORDER ACCEPTANCE; CANCELLATIONS; ERRORS
Your order is an offer to purchase. We reserve the right to accept, decline, limit, or cancel any order in our sole discretion, including orders that appear to be placed by dealers, resellers, distributors, or suspected fraudulent parties.

In the event of a pricing error, typographical error, or other inaccuracy (including incorrect product information), we reserve the right to cancel or refuse any order placed for the affected item(s), even if your order has been confirmed and/or payment has been processed. If we cancel after payment is processed, we will issue a refund to the original payment method.

We may attempt to notify you using the email address and/or phone number provided at checkout.

SECTION 8 – BILLING, ACCOUNT & PAYMENT INFORMATION
You agree to provide current, complete, and accurate purchase and account information for all orders made through the Site. You agree to promptly update your information (including email address, billing details, and shipping address) so we can complete transactions and contact you as needed.

SECTION 9 – SHIPPING, DELIVERY & RISK OF LOSS
Shipping and delivery are governed by our Shipping Policy, which is incorporated into these Terms by reference. Delivery dates and timelines are estimates only and are not guaranteed.

To the fullest extent permitted by law, risk of loss and title for physical products pass to you upon our delivery of the products to the carrier (UPS, FedEx, USPS, or other carrier), unless otherwise required by applicable law.

Customers are responsible for providing an accurate and complete shipping address. Fees associated with address corrections, reroutes, or redelivery attempts may be the customer’s responsibility as described in our Shipping Policy.

SECTION 10 – RETURNS & REFUNDS
Returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms by reference. We reserve the right to refuse returns or refunds that do not comply with the Return & Refund Policy.

SECTION 11 – PROHIBITION ON UNAUTHORIZED COMMERCIAL RESALE
DAVELEN products sold on davelen.com are intended for personal use and/or use within a business as the end user. Commercial resale, redistribution, or listing of DAVELEN products as “new” on third-party marketplaces (including but not limited to Amazon, eBay, Walmart Marketplace, etc.) without our prior written authorization may be prohibited and may result in order cancellations, account restrictions, and/or refusal of future orders.

Nothing in this section limits your rights under applicable law; however, use of our trademarks, brand assets, product listings, images, or marketing materials without permission is strictly prohibited.

If you are interested in wholesale or authorized resale, please contact us at info@davelen.com.

SECTION 12 – INTELLECTUAL PROPERTY
All content on the Site—including text, graphics, logos, images, product names, designs, videos, and software—is owned by or licensed to DAVELEN and is protected by intellectual property laws. “DAVELEN” and associated logos and marks are trademarks of DAVELEN LLC. You may not use our intellectual property without our prior written consent.

SECTION 13 – USER COMMENTS, REVIEWS & SUBMISSIONS
If you submit feedback, reviews, suggestions, ideas, photos, or other content (“User Content”), you grant DAVELEN a worldwide, royalty-free, perpetual, irrevocable, transferable license to use, reproduce, modify, publish, translate, create derivative works from, distribute, and display such User Content in any media, for any purpose, without compensation to you, to the fullest extent permitted by law.

You represent that your User Content does not violate any third-party rights and does not contain unlawful, abusive, or harmful content. We may, but are not obligated to, monitor, edit, or remove User Content.

SECTION 14 – THIRD-PARTY TOOLS & LINKS
We may provide access to third-party tools or links to third-party websites. We do not control and are not responsible for third-party content, policies, accuracy, or practices. Use of third-party tools and websites is at your own risk, and you should review their terms and policies.

SECTION 15 – PROHIBITED USES
You agree not to use the Site or its content:
• for any unlawful purpose;
• to violate any regulations, rules, laws, or local ordinances;
• to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
• to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;
• to submit false or misleading information;
• to upload or transmit viruses, malware, or any code of a destructive nature;
• to attempt to gain unauthorized access to the Site, accounts, systems, or networks;
• to interfere with or circumvent the security features of the Site.

SECTION 16 – DISCLAIMERS; NO WARRANTIES
THE SITE, SERVICES, AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY LAW, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee that your use of the Site will be uninterrupted, timely, secure, or error-free, or that defects will be corrected.

Product performance can vary based on use and conditions. Any statements on the Site are for general informational purposes and are not medical, professional, or regulatory advice.

SECTION 17 – LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL DAVELEN LLC (INCLUDING ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, CONTRACTORS, SUPPLIERS, OR LICENSORS) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SITE OR PURCHASE/USE OF PRODUCTS.

TO THE FULLEST EXTENT PERMITTED BY LAW, DAVELEN’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS, THE SITE, OR ANY PRODUCT PURCHASE SHALL NOT EXCEED THE AMOUNT YOU PAID TO DAVELEN FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

SECTION 18 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless DAVELEN LLC and its officers, owners, partners, affiliates, employees, agents, contractors, licensors, and suppliers from any claim, demand, loss, liability, damages, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to your breach of these Terms, violation of any law, or infringement of any third-party rights.

SECTION 19 – TERMINATION
These Terms remain effective unless and until terminated by either you or us. We may terminate or suspend your access to the Site and/or Services at any time, with or without notice, if we reasonably believe you have violated these Terms or applicable law.

SECTION 20 – SEVERABILITY; WAIVER
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

SECTION 21 – FORCE MAJEURE
DAVELEN shall not be liable for any delay or failure to perform due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, carrier delays, labor disputes, supply chain disruptions, governmental actions, internet outages, or system failures.

SECTION 22 – ENTIRE AGREEMENT
These Terms and any Policies posted on the Site constitute the entire agreement between you and DAVELEN regarding your use of the Site and purchases from davelen.com and supersede any prior agreements or communications.

SECTION 23 – GOVERNING LAW
These Terms are governed by the laws of the State of Maryland, USA, without regard to conflict of law principles. You agree that any legal action arising out of or relating to these Terms shall be brought in the state or federal courts located in Maryland, and you consent to personal jurisdiction and venue in those courts, unless otherwise required by applicable law.

SECTION 24 – CONTACT INFORMATION
Questions about these Terms?
Email: info@davelen.com